FiveChiQ

Thank you for shopping with us! At Fivechiq, we take pride in offering exquisite artificial jewellery handcrafted in India and delivering it globally with seamless service.

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Below is everything you need to know about our shipping options, timelines, and related policies.

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Shipping Options & Rates

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We offer three shipping methods:

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Express Shipping
• Cost: $20 USD (Free for orders over $75)
• Delivery Time: 3–5 Business Days

Priority Shipping
• Cost: $15 USD (Free for orders over $75)
• Delivery Time: 8–10 Business Days

Standard Shipping
• Cost: $10 USD (Free for orders over $75)
• Delivery Time: 10–15 Business Days

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Order Processing

• Orders are processed within 1–2 business days after payment confirmation.
• Please make sure your shipping address is accurate. Once dispatched, orders cannot be redirected.

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Customs Duties & Taxes

• International orders, especially to the United States, may be subject to customs duties, taxes, or fees.
• These charges are the responsibility of the buyer.
• Please consult your local customs office for more information before placing your order.

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Order Tracking

• Once your order is shipped, you’ll receive an email with a tracking number and link to monitor your package.

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Shipping Delays

• Delivery estimates are not guaranteed.
• Occasional delays may occur due to customs checks, weather, or local postal service disruptions.
• Your patience is appreciated in such situations.

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Non-Cancellable Orders

• Once an order is placed, it cannot be canceled or modified.
• Please double-check your cart and shipping info before confirming your purchase.

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Lost or Damaged Packages

• If your package arrives damaged or goes missing, contact us immediately.
• We’ll assist in filing a claim with the courier and work with you to resolve the issue.

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Additional Information

• We ship worldwide. If your country doesn’t appear at checkout, please reach out to us directly.
• Orders returned due to incomplete or incorrect addresses will require an additional shipping fee for resending.

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Need Help?

Have questions? Contact our support team:
📧 fivechiq@gmail.com
📱 Contact us - Click here

Thank you for choosing FivechiQ!
We look forward to delighting you with beautiful jewellery and reliable service.